Delete your SeeMe+ account

This page explains how to request deletion of your SeeMe+ account and the personal data associated with it. It is provided for users of the SeeMe+ Android app listed on Google Play.

Important: Account deletion is permanent. You will lose access to your circles, location history, and messages. This cannot be undone.

How to request account deletion

Choose one of the methods below. Both lead to deletion of your SeeMe+ account and associated personal data.

Method 1 - In the SeeMe+ app (recommended)

Open the SeeMe+ app on your Android device and sign in with the account you want to delete.
Go to the Profile tab (bottom navigation).
Scroll to the bottom and tap Delete my account.
Confirm twice when prompted. Your account and associated data are then deleted.

Method 2 - Request by email (if you cannot use the app)

Send an email to privacy@seeme-app.org with the subject line: SeeMe+ account deletion request.
Include in the message:
- The email address of your SeeMe+ account
- Your full name as shown in the app (if any)
- A clear statement that you request permanent deletion of your SeeMe+ account and associated data
We will verify ownership of the account and process the request. You will receive a confirmation by email.

Quick email request

Fill this form to open your email app with a pre-filled deletion request. No data is stored on this website.

Or write directly to privacy@seeme-app.org.

Processing time

In-app deletion: processed immediately when you confirm in SeeMe+.
Email request: we aim to complete deletion within 30 days of verifying your request (often sooner).

Data that is deleted

When your SeeMe+ account is deleted, we delete the following personal data associated with that account, where stored in our systems:

Data type	Examples
Account & authentication	Email login, auth account identifier
Profile	Name, avatar, phone, push tokens, online status
Location	Live location and location history
Circles / groups	Your membership in family circles
Messages	Messages you sent in the Service
Alerts	Alert records tied to your user ID
Subscription status	Active subscription records for your account

After deletion, you will no longer be able to sign in to SeeMe+ with that account.

Data that may be retained

Some information may be kept for a limited additional period when required for legal, security, or accounting reasons:

Data type	Why it may be kept	Typical extra retention
Payment / billing records	Tax, accounting, fraud prevention, and dispute resolution (transactions processed via payment providers such as Maketou)	Up to 5 years or as required by applicable law
Security / abuse logs	Investigate fraud, abuse, or legal requests	Typically up to 90 days, unless a longer period is legally required
Backups	Encrypted backups may briefly contain residual copies until rotated	Usually purged within 30 days of deletion
Content visible to others	Messages already delivered to other circle members may remain in their conversations until those users delete them	Until removed by recipients or their own deletion

We do not keep your live location or profile for marketing after account deletion.

Contact

SeeMe+ - Account deletion
Email: privacy@seeme-app.org
Web: https://plus.seeme-app.org
This page: https://plus.seeme-app.org/delete-account

Google Play Store: use this URL as the account deletion URL for the app SeeMe+ (com.seemeplus.app).